Hit us up in the chat if you have any questions about our products, want to talk about motorcycles, or the current geopolitical landscape. Just kidding we had to look up what geopolitical meant.

Email our customer service with any additional questions you may have. We would be stoked to hear from you!

If email isnt your thing give us a call Mon-Fri 9-5 and we will do our best to help out.

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Biltwell FAQ

<span id="isPasted" style="color: rgb(40, 60, 70); font-family: -apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Yes some people will experience a tighter fitment in the cheek pad area specifically due to the improved safety features and new safety rating of the helmet. &#xA0;If this is an issue you are experiencing please email&#xA0;<em style="box-sizing: border-box; color: rgb(40, 60, 70); font-family: -apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 18px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a data-behavior="truncate" href="mailto:service@biltwellinc.com" rel="noreferrer" style="box-sizing: border-box; background: transparent; color: rgb(27, 106, 201); text-decoration: underline;" target="_blank">service@biltwellinc.com</a><span style="color: rgb(40, 60, 70); font-family: -apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;and we&apos;d be more than happy to help.&#xA0;

Yes some people will experience a tighter fitment in the cheek pad area specifically due to the improved safety features and new safety rating of the helmet.  If this is an issue you are experiencing please email service@biltwellinc.com and we'd be m

Do the ECE/DOT Gringo and Gringo S models fit different than the older DOT only models?

Helmet FAQ

Will these bars/risers fit my bike?

Do I need cable extensions for these bars/risers?

Do I need slotted, TBW, or smooth?

Do these foot pegs fit my bike?

How much pullback is on the bars/risers?

Can any clevis be used in the foot pegs?

Hard parts FAQ

Can I use a Gen 2 shield with my older Gen 1 helmet?

Can I use the Moto 2.0/Overland 2.0 Goggles with my Lane Splitter helmet?

Are the Overland 2.0/Moto 2.0 Goggle Lenses U/V protected?

Will my glasses fit into these Goggles?

What is the difference between the Overland and Moto Goggles?

Can I install a Gringo S shield onto my Gringo ECE helmet?

Do you make a flip-up shield for the Bonanza or Gringo ECE helmet?

Do you sell Photochromic/ Transitional lenses?

What's the best way to clean my shield?

Will current Blast shield production work with my old Extra Small DOT Gringo?

Will this Snap-On Bubble Shield mount to my non-Biltwell helmet?

Do you sell replacement straps for Overland 2.0 / Moto 2.0 goggles?

Optics FAQ

I own a Bonanza, will the fitment in a Gringo/Gringo S/Lane Splitter be exactly the same?"

Are your helmets SNELL approved?

I own a 3/4 novelty helmet from the 70's, can I install this Bonanza Helmet Liner Kit into that helmet?

Can you mount a bluetooth headset to your helmets?

Can I special order a custom color?

Do you still have any Novelty 3/4 helmets?

How can I tell if my helmet is Gen 1 or Gen 2?

Do you sell Photochromic/ Transitional lenses? copy

Does this helmet have a quick release strap system?

How much do these helmets weigh?

Can I fully remove the shield from the Gringo S / Lane Splitter helmet?

How long of a lifespan do you recommend for your helmets before replacing?

I want to custom paint my helmet, are there any kinds of paint I should stay away from to ensure the integrity of my helmet?

Do the ECE/DOT Gringo and Gringo S models fit different than the older DOT only models?Updated 3 years ago